All delivery time frames are estimations

• All packages are sent by Royal Mail
• Uk orders are sent 'Tracked 24'
• All International orders are sent International Tracked
• Orders are processed Monday - Friday
• All orders placed over a bank holiday or weekend will be processed and dispatched on the following working day
• Once orders have been completed, we are unable to amend any items or cancel orders
• Please ensure all delivery addresses and instructions are entered correctly
• Please be advised due to brexit, international customers may be charged by their customs and borders law to pay vat and/or customs fees. this will depend on the customers country. 
• Please note: Strapp Metal is unable to advise what customs charges may be applied to international shipments. any customs charges are applied at the discretion of the courier and local laws and all customs charges will be payable by the customer and will not be covered by Strapp Metal for more information, Please get in touch with your local customs office if there are any unexpected delivery charges at your end.

Strapp Metal cannot be held liable for any parcels that are lost or stolen as a result of any specific delivery instructions left for the carrier or due to the wrong address provided at the time order was placed.