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Shipping Policy

Strapp Metal offers delivery options with two couriers. We process all of our orders Monday - Friday, any orders places on a Bank Holiday are processed the next working day. 

Once Orders have been completed, we are unable to amend any items or cancel the order. To ensure a smooth delivery process, please make sure you have entered your shipping information and any delivery instructions correctly. 

Please be advised, due to Brexit, international customers may be charged by their customs and borders law to pay vat and/or customer fees. This will depend on the customers country. 

Please note: Strapp Metal is unable to advise what customs charges may be applied to international shipments. any customs charges are applied at the discretion of the courier and local laws and all customs charges will be payable by the customer and will not be covered by Strapp Metal for more information, Please get in touch with your local customs office if there are any unexpected delivery charges at your end.

Royal Mail

  • Shipping fees are calculated at the checkout
  • Orders sent with Royal Mail are all sent ‘Tracked 24’. 
  • International orders with Royal Mail are all sent ‘International Tracked’
  • If available, tracking information will be provided once the parcel has been dispatched

DHL Express

  • Shipping fees are calculated at the checkout
  • DHL Express aims to deliver all parcels (Domestic & International) within 1-3 days
  • If available, tracking information will be provided once the parcel has been dispatched

Where we deliver

We offer delivery to the following countries: 

 

Argentina Lithuania
Australia Luxembourg
Austria Malta
Belgium Mexico
Brazil Netherlands
Canada New Zealand
Chile Norway
China Poland
Czechia Portugal
Denmark Romania
Finland Singapore
France South Africa
Germany South Korea
Greece Spain
Hong Kong SAR Sweden
Iceland Switzerland
Ireland Taiwan
Israel Thailand
Italy United Kingdom
Japan United States